What To Do If Your Facebook Or Twitter Account Is Hacked
By Donna Gunter – Posted on February 22, 2010
Unfortunately, this scenario is a reality for all of us who use social networking — it’s not a matter of IF your Twitter or Facebook account will be hacked, but simply WHEN. I’ve been on the receiving end of messages from my friends whose accounts have been hacked. The message typically compliments me on some body part or requests me to click on a link to view a video of myself. Also, there are usually a number of misspellings in the message.
Be very careful when you get those kinds of messages, even when they are coming from trusted friends who would normally not engage in this type of behavior. Many of the messages are linked to a virus or some type of malware that either infects your computer or will gain access to your account and send all of your friends and followers spammy messages. If you do slip and click on
one of these links, pay attention to what your virus scanning software tells you, especially if you get a security warning about a site.
If your Facebook account is hacked:
- Visit Facebook’s information page for problem resolution.
- If you are still able to access your login email address, then use the “Forgot your password” link to prompt an email from Facebook with a password reset code. If you can’t access your account, then use the link above.
- Clear your browser cache (your browsing history and cookies and private info) and close down your browser as described above.
- Your account could also have been phished/hacked by a phishing web site, worm, or malicious software. To ensure that all is safe again, refer to the “Warnings” section on Facebook.
Take care when using Twitter and Facebook. Trust your intuition, and if something doesn’t look or feel right, ignore it or delete it before clicking on it. You will have probably saved yourself hours or headache in trying to restore a hacked account.
If your Twitter account is hacked:
- Visit Twitter’s information page for problem resolution.
- Log out of Twitter
- Clear your browser cache (your browsing history and cookies and private info) and close down your browser.For Internet Explorer: Go to Tools — Internet Options, and then click on the “Delete” button underBrowsing History. Check all of the boxes (except InPrivate Filtering data) and click on the “Delete” button.
For Firefox: Go to Tools — Clear Recent History, and then click on the down-arrow next to “Details”, check all of the boxes, and select “Everything” for the time range to clear.
- Open a new browser window, log into Twitter, and change your password. You can also use the Twitter password reset feature to set a new password before logging in again.
- Visit your settings page and check your Connections. Revoke access for any third-party application that you don’t recognize.
- Submit a support request to let them know you have taken all of the proper steps to reset your account and to request that your direct messaging capability be restored. You can also include info on any statuses that weren’t posted by you in the body of the request.
- Update your password in all of your third party applications as well. If a third party application (like Facebook, Twitterrific, Twhirl, etc.) is trying to use your old password to access your tweets, it will lock you out of your account.
Take care when using Twitter and Facebook. Trust your intuition, and if something doesn’t look or feel right, ignore it or delete it before clicking on it. You will have probably saved yourself hours or headache in trying to restore a hacked account.
Internet Marketing Automation Coach Donna Gunter helps independent service professionals create prosperous online businesses that make more profit in less time. Would you like to learn the specific Internet marketing strategies that get results? Discover how to increase your visibility and get found online by claiming your FREE gift, TurboCharge Your Online Marketing Toolkit, at ==> http://www.TurbochargeYourOnlineMarketing.com
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Thanks Donna for this informative article. This is kind of scary. If you have a successful Twitter or Facebook account this could be a problem for your business. The lesson is be carefull what you click on and follow your instruction if something bad does happen.
Rob
.-= Read Rob Wagner @SBA Funding´s last blog post>> ..Small Business Optimism Third Lowest In 35 Year History =-.
“If you are still able to access your login email address, then use the “Forgot your password” link to prompt an email from Facebook with a password reset code. If you can’t access your account, then use the link above.”
I think that is the best method if you are a daily user.
.-= Read Reza Winandar´s last blog post>> ..This is blog is now Do Follow =-.
My friend have this problem, he can’t login to facebook account. But, he can solve this problem with forgot password trick. Great tips.
that’s a wonderful post and i appreciate it that you have shared so useful and helpful as well
Facebook and twitter can be used for promoting things. hacking accounts seems really a scary one. This is a good information on how to protect our accounts. thanks for the information.
You must to be careful, but if your account was hacked you can find a lot of instruction for your help.
I like tip 5 regarding Twitter: revoke access for any third-party application. Most people allow access for those applications way too quickly. Not every app can be trusted.
And yeah, passwords. I’d recommend everyone to use a password that contains lowercase letters, uppercase letters, numbers and other characters like ? + – and . That’ll make ‘em real tough to crack!
Facebook and Twitter are the most important social networking sites used by most of us. Getting our account hacked would be dangerous, we must be careful while performing any kind of process through our account.
I am impressed by the information that you have provided in this blog. It shows how well you understand this subject. Bookmarked this page and will come back for more.
Thanks.
Your Facebook account being stolen leaves you with the same feeling as your stuff being stolen. Aside from anything else it’s the feeling of your personal information being violated. Although to be honest with Facebooks use of personal information you’re pretty boned on that respect anyway.